Privacy Policy

1. Our Commitment to Farmers

At Tirupati Agro Industries, we recognize that trust is the foundation of modern, precision-engineered farming. As a premier provider of Environmentally Controlled (EC) poultry setups and automation systems, we gather operational and telemetry data to keep your systems running at peak performance.

We are fully committed to protecting the privacy, security, and integrity of both your personal identifier data and your farm-level operational telemetry in compliance with modern data protection standards, including the Digital Personal Data Protection (DPDP) Act of India and international best practices.

2. The Data We Collect

To provide custom architectural setups, smart climate control calibrations, and direct WhatsApp Business support routing, we collect two main streams of information:

A. Personal & Business Identifiers

Information you provide directly to request quotes, establish business registrations, or initiate support tickets:

• Contact Details (Full Name, Phone Number, WhatsApp Contact, Email Address)
• Business Information (Farm Name, GSTIN Registration details, and billing/installation address)
• Financial Identifiers (Bank transfer details or purchase transaction histories)

B. Smart Farm Telemetry & IoT Metrics

Information logged by our integrated sensors and automation panels during calibration, testing, or ongoing cloud synchronization:

• Climate telemetry (ambient/internal temperature registers, humidity margins, and static air pressures)
• System telemetry (ventilation fan cycles, cooling pad operational states, and light duration settings)
• Hardware analytics (remote controller connectivity metrics, power grid voltage variations, and alarm history logs)
• Livestock dimensions (capacity configurations, target stocking densities, and approximate feed conversion guidelines provided by operators)

3. How We Process Your Information

Tirupati Agro Industries processes data solely for legitimate business operations and farm support services:

• Precision Calibrations: To tailor, install, and adjust ventilation, cooling, and feeding automation setups to local climate cycles in Khordha and across India.
• Critical Alert Dispatching: To push system warnings (such as sudden power outages or high-temperature alarms) directly to operators via automated notifications or WhatsApp routing.
• Customer Support Routing: To parse direct messaging inputs and coordinate technical repair crews.
• System Refinement: To analyze historical climate profiles to develop more energy-efficient and durable equipment designs.

4. Farm Data Sovereignty & Ownership

Modern precision agriculture requires trust in the sovereignty of agronomic data. We firmly uphold the following standards:

• Farmer Sovereignty: You retain absolute ownership of all raw operational metrics generated by your poultry house systems.
• No Data Monetization: We do not, under any circumstances, sell, rent, or lease your farm performance metrics, ventilation schedules, or crop yields to third-party commercial databases.
• De-Identified Aggregation: Any historical telemetry profiles utilized to improve system calibrations are fully anonymized and grouped to eliminate individual farm matching.

5. Sharing & Disclosure Protocols

We restrict data sharing to the absolute minimum required to perform core services:

• Operational Support Crews: Authorized technicians and local contractors who install, repair, or maintain your hardware structures.
• WhatsApp Business Gateway: Selected message routing systems to ensure critical sensor alerts are successfully pushed to your registered mobile phone.
• Legal Mandates: Only if compelled by Indian law enforcement agencies or courts of competent jurisdiction to protect personal safety or national legal compliance.

6. Technical & Physical Security Safeguards

We deploy robust, multi-layer security protections to defend your telemetry and business records:

• Controller Access Shields: Remote controller login keys and IoT configuration files are encrypted to block rogue access points.
• SSL/TLS Protocols: Web transmissions, WhatsApp APIs, and cloud syncing pipelines are encrypted in transit.
• Secure Databases: Customer account files are hosted on firewall-protected cloud nodes with restricted, role-based internal access policies.

7. Your Legal Rights (DPDP Act & GDPR)

In accordance with standard compliance legislation, users have complete legal controls over their personal databases:

• Right to Correct: You may ask us to adjust or update inaccurate contact or business details.
• Right to Erase: You can request complete erasure of your business contact files once the service relationship concludes (unless required for tax compliance).
• Right to Portability: You can extract your system configuration telemetry files to transfer to other controllers.

8. Grievance Redressal & Contact Information

For any questions, clarification requests, or to exercise your privacy rights, please contact our designated Grievance Officer: